This video is part of a series of videos based on interviews with Cary Bailey-Findley, Global Learning Manager Functional Development at Maersk Line, about the Customer service excellence program developed and successfully implemented with Mercuri International. The videos take you through the story of how the program was developed and implemented and what the results have been for Maersk Line.
Do you want to know more about Customer Service?
Contact us by phone, mail or press ’Request more info’.
Phone: +44 1981 550 4447