Kaiken takana on KAM
Tervetuloa avainasiakkuuksien maailmaan
KAM, SAM, GAM − avainasiakkuuksien johtamisessa rakastetaan lyhenteitä. Mutta kun pääset jyvälle termeistä ”avain”, ”strateginen” ja ”maailmanlaajuinen”, melkein kaikissa niissä
Näkemyksiä
Strategic account management: Measurement
It’s really important to know how successful your account management is but measuring the top line alone is not enough.
Strategic account management: Managing Part 2
Tutustu myös! The dimensions of key account management Lue lisää Strategic account management: objectives Lue lisää Strategic account management: strategies
Strategic account management: objectives
Tutustu myös! The dimensions of key account management Lue lisää Strategic account management: strategies Lue lisää Strategic account management: three
Strategic account management: strategies
Tutustu myös! The dimensions of key account management Lue lisää Strategic account management: objectives Lue lisää Strategic account management: three
Strategic account management: solutions: people
It’s hard to manage the people side of strategic account teams: Virtual teams, collaborative, coherent, compelling. It’s all about leading
The dimensions of key account management
Tutustu myös! Strategic account management: objectives Lue lisää Strategic account management: strategies Lue lisää Strategic account management: three levels of
The first five minutes with a client
Part of our series of best practices in how to win, grow and manage clients the financial & professional services
The first person your client calls
Part of our series of best practices in how to win, grow and manage clients the financial & professional services
Winning, growing and managing clients
View this video where Mr Higham explains how to win, grow and manage clients within the financial sector.